Tour Guide

The Stanley Hotel, 333 Wonderview Avenue, Estes Park, Colorado, United States of America Req #7184
Monday, April 14, 2025
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

This position pays hourly plus tips!

Job description

The Stanley Hotel located in beautiful Estes Park, CO is seeking Tour Guides. As a Tour Guide, you’ll be responsible for providing information and/or answering guest questions about The Stanley Hotel and guiding groups through the grounds & buildings of The Stanley Hotel. Our Tour Guides will provide the highest level of guest service in an efficient, courteous, and professional manner.  

Must come in and apply in person!

Responsibilities:

Key responsibilities of the Tour Guide include, but not limited to:

  • Maintaining an up to date working knowledge and historical knowledge of The Stanley Hotel
  • Learning and presenting the script for all tours
  • Opening and closing tour areas
  • Greeting guests in a warm and friendly manner, acknowledging them upon arrival
  • Fulfilling tour ticket agent duties when not leading tours
  • Answering questions about The Stanley Hotel, tours, and guided tours
  • Interacting with associates in a professional manner, assisting other departments with necessary information
  • Listening and responding to guest inquiries using a positive, clear speaking voice
  • Maintaining an up to date working knowledge of all property amenities as well as any special events

Job Requirements:

The ideal Tour Guide will have previous experience as a tour guide or attractions host or hostess and have a passion for The Stanley Hotel and its history.

The minimum qualifications for this position are:

  • High school degree or equivalent
  • Basic computer skills
  • Ability to learn and retain The Stanley Hotel’s historical and technical information
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to move throughout the property (standing, walking) for extended periods of time
  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
  • Ability to read, comprehend and write simple instructions and/or short correspondence and memos
  • Must have the ability to work a varied schedule that may include evenings, nights, and weekends

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Other details

  • Pay Type Hourly
  • Hiring Rate $16.50
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Location on Google Maps
  • The Stanley Hotel, 333 Wonderview Avenue, Estes Park, Colorado, United States of America