Senior IT Project Manager

Join a winning team of nimble innovators, accomplished mortgage professionals, and financial rock stars. Build your career at Planet, a National Mortgage Professional "Top Mortgage Employer."

Job Summary

The Senior IT Project Manager is responsible for the successful initiation, planning, design, execution, control, deployment and closure of a technology-driven project. The Senior IT Project Manager delivers projects on time and on budget and provides clear communication and transparency to the Sponsor and other project stakeholders for risks and issues, resource and capacity conflicts, and overall project status updates. The role also ensures the creation, review, approval and retention of all project-related artifacts as well as the planning, scheduling and effective facilitation and control of project-related meetings and other collaboration activities.

Essential Duties and Responsibilities

• Uses proven Project Management tools and methodologies to define, plan, execute and control technology-driven projects within defined guidelines from initiation through completion. 
• Functions as the central point of contact for project-related activities. Facilitates project meetings, holds project participants accountable, reviews and posts project documents, maintains project schedules and milestones and ensures project owners/contributors understand and follow standard processes, and adhere to set timelines, budgets and deliverables.
• Manages changes to project scope, requirements and other project components using appropriate, defined communication channels.
• Forms collaborative partnerships across all staff levels, including sales, operations, servicing, technology and other departments. Works through conflicting perspectives to arrive at creative and effective solutions. Influences completion of project activities through dotted line relationships.
• Manages day-to-day project activities and makes sound decisions based on project management experience and knowledge of the business/company/industry.
• Miscellaneous duties as assigned.

Position Requirements

Education

• Bachelor’s degree in related field or equivalent work experience.
• High school graduate required.

Experience

• Minimum of ten years of technology experience in the Financial Services field, with a strong preference for practical mortgage banking technology experience.
• Minimum of eight years’ Project Management experience.
• PMP certification preferred.
• Six Sigma certification preferred.
• Must have experience and demonstrable ability to plan and manage multiple, complex projects at the same time.

Functional/Technical Skills

• Deep mastery of project management techniques, including scope management, schedule development and control, stakeholder management, risk management, vendor and contract management, and budget and cost control.
• Practical experience managing within multiple SDLCs, including Agile, Waterfall and hybrid models
• Practical knowledge of several project and portfolio management tools and platforms, such as MS Project, Monday.com, Smartsheet and Jira.
• Strong understanding of current technology and tools used to support mortgage lending and servicing.
• Practical knowledge of mortgage operations, loan products and key industry stakeholders highly preferred.
• Well organized with a strong attention to detail and ability to multi-task.
• Excellent verbal, written, presentation, facilitation and listening communication skills.
• Ability to manage multiple simultaneous projects without loss of productivity and command.
• Strong personal computing and technology collaboration skills (MS Office products).
• Strong interpersonal skills with the ability to communicate with and engage all levels of the organization including senior management and executive committee.
• Ability to develop strong working relationships across a diverse team of internal and external stakeholders.
• Effective escalation skills, inclusive of knowing when to escalate, to whom and with what essential information.
• Demonstrated ability to work collaboratively and effectively in a fast-paced environment with minimal oversight and direction.
• Ability to lead without defined authority, manage through ambiguity and resolve conflicts.
• Experience handling geographically distributed, culturally diverse work groups with strong team management, leadership and coaching skills.
• Strong analysis and problem-solving skills.
• Strong business and technical aptitude supported by a demonstrated systems thinking mindset.
• Ability to drive results, resolve issues and manage risk to meet overall project goals and objectives.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Benefits

Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.