Patient Service Representative at Riverside Women's Care

Riverside Women's Care - Patient Services Representative

Job Title: Patient Services Representative

Job Environment: Medical office position responsible for front-office processes in the cardiology practice

Responsibilities:

• Schedule patient appointments and manage check-in/check-out processes

• Provide a welcoming experience and top-notch customer service

• Collect co-pays and process charges

• Perform charge entry and patient balance processing

• Distribute information to patients regarding office policies, procedures, and information about the practice

• Explain and enroll patients in the patient portal

Education:

• Required: High school diploma/GED

• Preferred: Completion of or currently enrolled in a medical office assistant program

Experience:

• Must have 2 years of experience working in an administrative or scheduling capacity in an office setting

• Must be skilled in MS Office Suite, including Excel

• Exposure to a medical records management system and/or scheduling software preferred

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.