Collections Manager

We are seeking a top-notch Collections Manager to lead our collections team and streamline our strategies for reducing outstanding debt. The ideal candidate will possess extensive knowledge of collection laws and a proactive mindset for continuous improvement. Your role will primarily focus on coaching and mentoring the team to effectively resolve unpaid accounts, handling negotiations for extensions or write-off debt. This is an excellent opportunity for someone who thrives in analytics, reporting, and written communication.

Key Responsibilities:
- Develop and implement effective collections strategies to minimize unpaid debt.  
- Coach and mentor the collections team to enhance their negotiation skills and achieve collection targets.  
- Analyze collection metrics and prepare comprehensive reports on performance and strategy effectiveness.  
- Maintain a thorough understanding of collection laws to ensure compliance and best practices.  
- Work collaboratively with other departments to resolve account discrepancies and enhance customer relationships.  
- Identify areas for process improvement and implement innovative solutions to enhance efficiency.  

Core Competencies:  
- Outstanding time management and project management skills, with a strong self-motivated and organized approach.  
- Excellent listening, negotiation, and management skills, with a high level of professionalism.  
- Proven ability to set and communicate goals, strategies, and targets to team members, driving improved collection outcomes.  

About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture.
 

SRM’s 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter

Why Join Us? Our commitment to our team includes:

• Growth: Opportunities for advancement in a rapidly growing company.
• Home Daily: Enjoy work-life balance with daily home time.
• Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises. 
• Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
• Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
  
  
  

Starting pay will depend on various job-related factors, including education, experience, and training. This is a full-time, on-site position.