Account Collection Administrator - Stittco Energy

The Regional Administrator is responsible for the accurate and timely processing of invoices, reconciliation of invoices and customer payments, coordinating bank deposits, tracking (propane and non-propane) inventory, and other general administrative duties as required. This is a full-time position reporting directly to the Market Manager

What you'll do: 

• Collect, accurately code and distribute accounts payable to the Market Manager for their approval and signature. 
• Respond to vendor questions and inquires on payment status.
• Accurately enter and code invoice payments.
• Reconcile customer payments processed to customer invoices distributed updating customer account information and balances. Investigate discrepancies as needed.
• Resolve customer billing inquires, questions and disputes by providing supporting invoices, delivery slips, etc. 
• Investigate and resolve any outstanding issues in the CSM including credits, billing, work orders, etc
• Liaison with the Sales Representative(s) on accounts receivable and assist with the resolution and/or collection as needed.
• Count and monitor inventory levels (propane and non-propane) highlighting variances and gaps.
• Fixed asset recording and reporting.
• Month end financial recording and completion.
• Where necessary accurately complete Small Claims Court documentation and attendance at proceedings. From time to time, will need to serve customers with court documents.
• Accurate and timely handling of cash including preparation of banking deposits, reconciling payments, depositing payments or forwarding payments to the lock box.
• Provide general administrative support including managing paper flow, filing, file maintenance and ordering stationary, uniforms, protective gear, and other supplies.

What you bring: 

• Minimum grade 12 education.
• Successful completion of post-secondary studies in Accounting or Business Administration, an asset.
• Must have Collections experience.
• Minimum one (1) year experience successfully collecting on overdue accounts, including experience completing Small Claims Court documentation.  
• Good working knowledge of Microsoft Office products, including Excel
• Detail oriented, with accurate data entry skills.
• Ability to work with minimal supervision, in a team environment.
• Able to function effectively in a fast paced environment.
• Excellent communication skills, both oral and written.