Business Application Specialist
Purpose of the Role:
To ensure that the systems supporting existing business processes work correctly and efficiently, and applications maintenance and support is delivered within SLA.
To ensure essential IT hardware used to deliver operations within the DC’s are maintained, swap outs available and spare parts where necessary are available, ensuring high availability and minimal downtime.
Work with the Business to scope, design, develop and implement new or enhanced business requirements.
Support and provide consultation to the operations management team whenever required to gain efficiencies or address challenges.
A member of the wider Clarks logistics team running the day to day distribution centre.
Job Overview:
People: No direct reports but alignment with other analysts and specialists in other workstream verticals
Key Relationships:
Impact the job has on the business: Impact on the business is critical in this role. The support and service provided on logistics applications drives an uptime that results in hitting fulfilment and SLA for consumers across all channels. Every hour of downtime cost money, and failure of SLA can result in lost sales and consumers. There will be times when the logistics analyst will be making key decisions to solve issues and put systems back online and there day to day actions need to ensure they do not cause unwanted negative effects.
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अन्य जानकारी
- भुगतान का प्रकार वेतन
- Westway Distribution Centre, Westway Distribution Centre, Street, समरसेट, यूनाइटेड किंगडम