Manager, Operational Compliance

Who We’re Looking For 

We’re seeking a Manager, Operational Compliance, to support efficient operations and ensure adherence to compliance standards across the organization.  This role will focus on coordinating staffing needs, managing time and attendance (T&A) systems, supporting labor compliance, managing accountability of weekly operations tasks, and building simple tools to track operational metrics. The ideal candidate is highly organized, tech-savvy, and confident working cross-functionally to support reporting and trend analysis. 

What You Will Work On

• Collaborate with leadership and HR to track staffing needs and assist in recruitment coordination across all regions by analyzing OT reports.  
• Support daily management of time and attendance practices, ensuring compliance with internal protocols and applicable regulations. 
• Help identify and reduce inefficiencies such as non-billable hours and excess overtime, supporting service delivery optimization. 
• Monitor compliance with labor laws, especially as they relate to scheduling and T&A; support updates to processes as laws evolve. 
• Build and maintain basic tools (spreadsheets, dashboards) for tracking performance metrics and operational trends. 
• Interpret operational data, distinguish metrics from raw data, identify trends, and generate actionable insights. 
• Work with Finance, HR, & Operations teams to align operational reporting, validate labor-related data, and contribute to workforce and cost trend analysis. 

What You Will Bring

• Associate degree or equivalent experience required; bachelor’s degree in business, Operations, or a related field is a plus. 

• Prior experience in staffing coordination, operations, or timekeeping management. 

• Familiarity with labor regulations or a strong willingness to learn. 

• Proficiency in Microsoft 365 tools, especially Excel, SharePoint, Teams, and Outlook. 

• Ability to create basic reporting tools and use them to identify operational patterns. 

• Strong data literacy – able to spot trends and communicate findings clearly. 

• Excellent organizational and communication skills. 

• Comfortable working across departments, especially with Finance and HR teams.