Manager, Operational Compliance

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

• Who We’re Looking For 

  We’re seeking a Manager, Operational Compliance, to support efficient operations and ensure adherence to compliance standards across the organization.  This role will focus on coordinating staffing needs, managing time and attendance (T&A) systems, supporting labor compliance, managing accountability of weekly operations tasks, and building simple tools to track operational metrics. The ideal candidate is highly organized, tech-savvy, and confident working cross-functionally to support reporting and trend analysis. 

   

  What You Will Work On

  • Collaborate with leadership and HR to track staffing needs and assist in recruitment coordination across all regions by analyzing OT reports.  
  • Support daily management of time and attendance practices, ensuring compliance with internal protocols and applicable regulations. 
  • Help identify and reduce inefficiencies such as non-billable hours and excess overtime, supporting service delivery optimization. 
  • Monitor compliance with labor laws, especially as they relate to scheduling and T&A; support updates to processes as laws evolve. 
  • Build and maintain basic tools (spreadsheets, dashboards) for tracking performance metrics and operational trends. 
  • Interpret operational data, distinguish metrics from raw data, identify trends, and generate actionable insights. 
  • Work with Finance, HR, & Operations teams to align operational reporting, validate labor-related data, and contribute to workforce and cost trend analysis. 

   

  What You Will Bring

  • Associate degree or equivalent experience required; bachelor’s degree in business, Operations, or a related field is a plus. 
  • Prior experience in staffing coordination, operations, or timekeeping management. 
  • Familiarity with labor regulations or a strong willingness to learn. 
  • Proficiency in Microsoft 365 tools, especially Excel, SharePoint, Teams, and Outlook. 
  • Ability to create basic reporting tools and use them to identify operational patterns. 
  • Strong data literacy – able to spot trends and communicate findings clearly. 
  • Excellent organizational and communication skills. 
  • Comfortable working across departments, especially with Finance and HR teams. 

   

   

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.