Saleforce Administrator

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

We are looking for a Salesforce Certified Administrator with a minimum of 12 months’ demonstrable practical experience in a Salesforce Administration role.

What You Will Work On

Working in the Sales Operations team you will be supporting all aspects of the Administration of our Salesforce environment. This will involve all aspects of the day-to-day Administration of Salesforce, including, but not limited to -

• Implementing new features
• User management
• Answering and solving user support cases
• Eliminating duplicate data
• Creating and updating reports and dashboards
• Gathering user requirements and designing and implementing innovative solutions using Salesforce Flows, Custom Objects, fields etc.

Who You Will Work With  

You will report to the Sales Operations Director.

What You Will Bring  

• Sales Administrator certification is essential, Advanced Administrator, Sales Cloud Consultant and/or Service Cloud Consultant would be beneficial/desirable
• Experience of Sales Cloud, Service Cloud, and Flow
• Experience of Pardot, and Conga Contracts would be beneficial but not essential
• You should be a fast learner with a high attention to detail, and keen to pick up and implement new skills
• A self-starter, with excellent all-round communication skills and experience of dealing with people at all levels in an organisation

Notes

• This is a full-time role, for a fixed term of 6 months, with the possibility of this being extended.
• You will be required to travel to our London Bridge office and other UK offices as and when required, so you should ideally be located within a 1-hour commute of central London.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.