Front Desk/Administration Coordinator

The position is full-time in person Monday-Friday and will report to the Human Resources Manager.

Who We Are Looking For

This position is responsible for being the first point of contact for Crisis24’s Annapolis office. The position is very visible across the organization and externally as the first person to greet visitors, prospective clients, existing clients, and employees. This person must possess a professional and welcoming demeanor, can multitask, be well organized and have clear communication skills. 

What You Will Work On

• Greet visitors with positive, professional, and helpful attitude
• Assist with general duties for the Crisis24 Senior Management Team, and other executives as needed
• Answer phones and transfer to appropriate contact
• Maintain security by following strict procedures; monitoring visitor check-in/out, issuing visitor badges
• Process employee access badges
• Ensure Reception and Office areas are kept tidy
• Order and stock office and pantry supplies 
• Order business cards for employees
• Prepare for client, prospect or internal meetings, which may entail:
• Set-up/break-down conference rooms
• Ordering meals
• Arranging transportation
• Coordinating with IT to set up room/presentation
• Coordinating with Marketing on meeting deliverables
• Receive and sort daily mail and deliveries
• Process outgoing shipments and maintain those vendor accounts
• Assist in ISO27001 facility related audit requirements 
• Assist with event coordination
• Collaborate with HR Associate and Office Manager on a daily basis
• Assist with other administrative tasks

What You Will Bring

• High school diploma
• College studies and/or degree preferred
• 1-3 years of experience in a relevant role
• Ability to independently plan, organize, prioritize, and manage workload while remaining cognizant of changing priorities and competing deadlines
• Knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook, and PowerPoint, Teams) Knowledge of Adobe Acrobat
• Ability to operate basic office equipment (i.e. copier and fax machines)
• Strong accountability to meet deadlines
• Ability to research information and problem solve
• Proactive, organized and detail oriented
• Strong professional and interpersonal skills
• Resourceful and self-motivated
• Excellent written and verbal communication skills
• Punctual and excellent attendance

Work conditions: May include long periods of sitting and occasional lifting up to 10-15 lbs.