Front Desk/Administration Coordinator

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

The position is full-time in person Monday-Friday and will report to the Human Resources Manager.

Who We Are Looking For

This position is responsible for being the first point of contact for Crisis24’s Annapolis office. The position is very visible across the organization and externally as the first person to greet visitors, prospective clients, existing clients, and employees. This person must possess a professional and welcoming demeanor, can multitask, be well organized and have clear communication skills. 

What You Will Work On

• Greet visitors with positive, professional, and helpful attitude
• Assist with general duties for the Crisis24 Senior Management Team, and other executives as needed
• Answer phones and transfer to appropriate contact
• Maintain security by following strict procedures; monitoring visitor check-in/out, issuing visitor badges
• Process employee access badges
• Ensure Reception and Office areas are kept tidy
• Order and stock office and pantry supplies 
• Order business cards for employees
• Prepare for client, prospect or internal meetings, which may entail:
• Set-up/break-down conference rooms
• Ordering meals
• Arranging transportation
• Coordinating with IT to set up room/presentation
• Coordinating with Marketing on meeting deliverables
• Receive and sort daily mail and deliveries
• Process outgoing shipments and maintain those vendor accounts
• Assist in ISO27001 facility related audit requirements 
• Assist with event coordination
• Collaborate with HR Associate and Office Manager on a daily basis
• Assist with other administrative tasks

What You Will Bring

• High school diploma
• College studies and/or degree preferred
• 1-3 years of experience in a relevant role
• Ability to independently plan, organize, prioritize, and manage workload while remaining cognizant of changing priorities and competing deadlines
• Knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook, and PowerPoint, Teams) Knowledge of Adobe Acrobat
• Ability to operate basic office equipment (i.e. copier and fax machines)
• Strong accountability to meet deadlines
• Ability to research information and problem solve
• Proactive, organized and detail oriented
• Strong professional and interpersonal skills
• Resourceful and self-motivated
• Excellent written and verbal communication skills
• Punctual and excellent attendance

Work conditions: May include long periods of sitting and occasional lifting up to 10-15 lbs.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.